Shipping Policy

Policy explanation - Clear coverage: Standard shipping is complimentary for all gocontigoprairie orders delivered within the United States, the only market currently served.

Address corrections and cancellation

Practical detail - Consistent handling: Please report an address error as soon as possible. Before shipment we can review a correction or cancellation, but afterward the Refund Policy applies.

Taxes

Important context - Transparent support: Applicable taxes are added and collected in accordance with the law governing the transaction.

Processing and transportation estimates

Important context - US-focused choice: The fulfillment team normally needs 1-2 business days before dispatch; transportation then generally takes 4-6 business days.

Shipment tracking

Customer reference - Service-led support: Customers receive tracking information once the shipment enters the carrier network, although activation may not be immediate.

How to reach the merchant

Practical detail - Clear clarification: Customers can reach gocontigoprairie through these current store contact details.

Business name: gocontigoprairie

Trade name: gocontigoprairie

Email: support@gocontigoprairie.shop

Phone: 512-779-9280

Physical and return address: 1005 Marsh Ave, Centralia, Washington, 98531, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Order minimum and fulfillment cutoff

Policy detail - Transaction-focused rule: Free standard shipping applies to every United States order with no minimum purchase. The daily order cutoff is 5:00 PM (America/Los_Angeles); processing remains 1-2 business days and begins before the separate 4-6-business-day carrier transit estimate.